Thursday, 9 May 2013

My Top 10 Leadership Quotes


My Top 10 Leadership Quotes
 

Sometimes during the day I often read inspiring and motivational quotes which give me a lift and that 'extra bit' if you will to get going at full steam again.

Below I have listed some of the ones I have saved and found and often read on l
eadership.
 

Favourite Leadership Quote #1
 
Management is doing things right; leadership is doing the right things.
Peter F. Drucker

 
Favourite Leadership Quotes #2 

Don't tell people how to do things, tell them what to do and let them surprise you with their results.
George S. Patton

Favourite Leadership Quotes #3

Leadership is the art of getting someone else to do something you want done because he wants to do it.
Dwight Eisenhower

Favourite Leadership Quotes #4
 
A leader is a dealer in hope. 
Napoleon Bonaparte

 
Favourite Leadership Quotes #5
 
I must follow the people. Am I not their leader?
Benjamin Disraeli

Favourite Leadership Quotes #6
 
The leadership instinct you are born with is the backbone. You develop the funny bone and the wishbone that go with it.
Elaine Agather

Favourite Leadership Quotes #7
 
Delegating work works, provided the one delegating works, too.
Robert Half

Favourite Leadership Quotes #8
 
Only one man in a thousand is a leader of men -- the other 999 follow women.
Groucho Marx

Favourite Leadership Quotes #9
 
The very essence of leadership is that you have to have vision. You can't blow an uncertain trumpet.
Theodore M. Hesburgh

 
Favourite Leadership Quotes #10

The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it.
Theodore Roosevelt


 

Wednesday, 8 May 2013

Getting past the competition


Getting past the competition



We would all love to say some very colourful things about our competition, we often get annoyed when they undercut us or come into our customer with a price aggressive deal. People have always asked me a way in which we can tell our prospects/ customers that our competitions are ‘Not As Good As Us’ (worded politely!).

A few years ago I read an article and for the life of me cannot think of who said it; this simple technique is very effective in planting a seed of doubt and encouraging the other person to think twice about our competition.            

Next time you are told about a competitor use this;

                Oh yes, I know who they are, I have heard of them. Although, I don’t really hear much of them in recent times mind…

This plants doubt as they will be thinking; How come? Are they going under? Are they losing customers? Have they a bad reputation? This is a great way of giving you the advantage and giving yourself the upper hand.


Try this next time you come against a competitor and you would be amazed to the curiosity it arouses and the doubt that creeps in. We retrain our professionalism as we have said nothing ill of our competition we have merely just said what is the truth, “We don’t hear much of them in recent times”


If you have any questions please email me at;
nobusinesslikenewbusiness@gmail.com

Monday, 6 May 2013

Using the Mirror

Using the Mirror


I was told a long time ago that the best way to get someone to come round to your way of thinking is simply this, creating a sub-conscious connection between you and the other person. This is done by observing the other person's body language and the way they are talking to you, such as tone and even words.


“When people are like each other, they tend to like each other”

Now, when speaking to people over the telephone you can almost get into your own routine, ways of doing things and pace of what you are saying. This is something I was guilty of for very a long time I would speak at a fast tempo. Whereas the other person maybe much more calm and relaxed than me, So they might miss what I am saying. They may not share my enthusiasm or maybe just think I am speaking so fast, that I am trying to sell them something they don't want to buy!

What I started to do differently was practice this technique, however someone greeted me over the phone I would use a similar tone and personality they have shown with me, truth of the matter is, people feel comfortable speaking to people who are like themselves, this does not mean we need to try and put on our very best South African accent on or try to sound Scottish to relate. We need to do this the best we can without sounding false and/or patronizing. After adopting this 'mirroring' technique I began to get engaged with more people, open up more prospects and well, they began to talk more openly and needless to say it has increased sales. 

This simple 'Mirroring' trick is something you can use to get people to be more open during a face to face meeting, take for example; "when I started doing door to door sales over 10 years ago I was faced with objections, people not really wanting to talk with me and sometimes to be honest, slam the door in my face! What I did was, I wondered how can I get more time with them to get my message across and get them to talk and ask me a question, I tried this little technique that when they opened the door with a closed image, such as arms crossed etc. I then held my hands together and started speaking to them whilst I did this, I opened my hands to a relaxed posture and lot more people followed suit" After this, I had a much better success rate through mirroring and then leading them into a much more comfortable state. 


Next time you notice that someone is closed with you and you want to get them more engaged, use this little technique as it will give you the best possible chance of opening them up and getting them to become a lot more interesting in what you are staying or presenting. 


Monday, 15 April 2013

Motivational video "Change your mind in just 2.50 mins"

Motivational video "Change your mind in just 2.50 mins"


I often keep talking about Motivation and how it is important to us all to stay inspired and motivated. Sometimes throughout my working day I look for an extra bit of motivation and I was recommended this video and I want to share it with you.

It’s a video from YouTube and has well over 1 Million views; it’s a motivational video for success. When you feel depressed and failed its good to have something like this to tune into. Change your mind in 2.50 mins. (This is what it says!) I have to agree it’s somewhat uplifting and a very inspirational story.

Please visit the link below tell me that you don’t feel inspired


 

 


.
 
If you have any material that inspires and motivates you please get in touch!


Sunday, 14 April 2013

3 Main Drivers in Sales

3 Main Drivers in Sales



Now, what gives me the 'kick up the backside' if you like, it is the fact that I get recognition for being the best I can be and getting results, the success that I feel when I am doing great numbers, which always comes with, you got it... Commission! 

It has been said that some people are driven by money and the opportunity to write their own pay checks, others simply want to be known as the best in their company or the chosen field of which they work. Some even want the self gratification of being successful which will also, have the cash rolling in!

Firstly, Money, Now this is the reason we all go to work in the first place, the best thing about our careers is we get the opportunity to earn extra money with commission. I remember reading some years ago that '20% of Sales People earn 80% of the money' this is good to remember and to aim for as it's all possible.

Secondly, Success, this is very much linked to the first reason money, as we all want to be successful and when we are successful, we keep up the consistency and thrive to improve year upon year. This will give us self gratification and the confidence we need to be the best we can be. Many say, this is what to aim for and the rest falls into place, I have to say myself - I believe them it's got to be true, hasn't it?

Lastly, recognition, whether we work for companies big or small, we all want to be counted for, feel appreciated and needed by our employer. I have found that the best way to become recognised is to over achieve, break records and be the top performer in your company. When we get recognised for our achievements we feel GREAT! We LOVE ourselves even more. 



Think which one of these makes you tick, might be all 3, what gives you the big boot up the rear to do your very best. Personally, in my team we all have an mixture of wanting all 3, does this work? I guess if we find the right balance and achieve to be the best then we can have a slice of all 3 cakes! 

Now, let's all smash it and be the best we can be starting from now!



 

Thursday, 11 April 2013

Practice What You Preach

Practice What You Preach


As Leaders in our fields we have to remember to 'Practice What We Preach' and we often forget this in our working lives and even our private lives. We hold little value to others when we do not do what we ask of them. 


It's one thing we all like helping people and pointing people in the right direction, but as leaders in our fields we have to be seen to be doing what we are saying and this is often forgot about. 

'Practice What You Preach' comes from an old American Proverb, it is very much the same as 'Walk the Walk' or 'Actions speak Louder than Words' they all have the same meaning. When we preach to people it holds little value to them when we are not doing it ourselves and really, why should they? I mean if we want someone to do something and we are not doing it ourselves we can't really expect anything more!

Personally, I and other leaders in my team right now often discuss this and we can all fall down here, when we take our eye off the ball and really not do as we say.

Now, I always find that when I do a good job others follow, this is without even speaking or asking anyone to do anything. Reason this works for me is because i believe leaders should (well) lead! This means that when we are doing a good job or a task in a different way, which is bearing more fruit or getting the job done much quicker people will follow suit. This, I find is the best way to get others to again 'Practice what You Preach'.

Next time we want someone else to do something differently why don't we have a look at ourselves and say, are we doing this? If not, we really need to think why they should. I mean, if someone asked you to do something different and they was not doing what they are asking, would you do it? I am guessing, No!

This works well for me and you will be amazed by the results, I have people in my team, family and private life that follow particular attributes of mine as they see results it gets for me! 

Good Luck and remember, Practice What You Preach! 

Monday, 8 April 2013

Thank you for putting me through!

Thank you for putting me through! 


People often come to me and ask me the best way to get past a gatekeeper, the receptionist that is screening your calls because they are told not to put ‘sales calls’ through to senior people within their organisations. 

Something we often don’t realise is that if we cannot speak to the decision maker to present our offering we cannot sell our products or services. So getting through to the key person is somewhat important and what I am about to share with you is something I was told a while back and when I am making prospecting calls I use this technique and it works wonders. 

Now, when making your next call try this;

Steve - Good morning, could you put me through to Mr Gates please? Thank you! 



What I have done here is asked them to put me through to Mr Gates (likely you would get through to ‘THE’ Mr Gates mind!!) whilst closing it off with Thank you! This is important as it’s the assumption that you have spoken to him before and you’re thanking them for putting you through before they have had the chance to ask you any challenging questions.

Granted, this will not work all the time, however, if you can speak to more decision makers by closing the gatekeeper on your initial opening request you will be able get in front of more prospects and in turn you will sell more.

Remember though, it’s very much of a loose saying of ‘Thank you’ at the end of your opening statement. Try saying it to yourself and/ or a colleague to get the hang of it. Then try it, you will be amazed at the amount of gatekeepers that will automatically put you through.

Let me know how you get on and hope this helps you like it has helped me and many other using this simple yet effective technique, Thank you!